%0 Journal Article %T CRM MARKETING AS A FACTOR OF ENSURING THE COMPETITIVENESS OF AN ORGANIZATION %A Larionov, D.A. %A Rodionova, N.D. %K media inflation, mobile application, referral program, digital client profile, chatbot, CRM marketing, CRM system %J MOSCOW ECONOMIC JOURNAL %D 2025 %N 10 %P 13 %I Electronic science